Return & Refund Policy

At Navish Collection By Vaishali, we ensure every outfit is carefully checked before dispatch. Please read our policy carefully before placing an order.

Returns & Exchanges

• Returns are accepted only for damaged or wrong products.

• Product opening video is mandatory for any claim.

• Request must be raised within 24 hours of delivery.

• Items must be unused, unwashed, and in original condition with tags.

No Return / No Exchange On

• Size issues

• Color variation due to lighting/screen

• Change of mind

• Discounted or sale items

Exchange Policy

• Exchange is subject to stock availability.

• Customers must self-ship the product for exchange unless the issue is from our side.

Refund Policy

• Refunds are provided only if replacement is unavailable.

• Approved refunds are processed within 5–7 business days.

• Shipping charges are non-refundable.

Cancellation Policy

• Orders once dispatched cannot be cancelled.

• Prepaid orders cannot be cancelled after confirmation.

Return rules summary

• Returns accepted for 5 days
• Free return shipping

  Free return shipping

• No restocking fee
• No final sale items

Contact Us

For support, contact us within 24 hours of delivery:

📞 WhatsApp: +91 9660123397
📧 Email: support@navishcollection.com